FAQ

TALK TO US

 

We'd love to hear from you!

 

E-MAIL

info@healthyhaircaresystems.com



PHONE

Tel: 1-323-540-4247

FIND US

​LOCATION

We are located in Los Angeles, California.

To contact us directly, please enter your information below and we will promptly respond within 24 hours.

1

​How do I

place an order?

All orders can be placed through the website.  

2

We do not currently ship outside the United States.  

3

How long will it take for my order to arrive?

Please allow up to 48 business hours for your order to be processed. USPS Ground orders arrive within 3 – 5 business days after your order has been processed. Please verify that your shipping address is correct before completing your order. You may be subject to reshipping fees if your package needs to be reshipped due to inaccurate shipping information provided.

4

What is your return policy?

Our goal is 100% customer satisfaction. If you are not fully satisfied with your purchase, we would love to hear from you. We will try our best to find a resolution. Please note that all sales are final and are not subject to return. If you receive an incorrect or damaged item, please email us within four (4) days from the date you receive your order.

Do You Ship Outside

the United States?

5

My package was Lost, Stolen, or Damaged.

Healthy Haircare Systems does not assume responsibility for lost, stolen, or damaged packages that have a confirmed delivery to the address entered for an order.  If you have not received your order, we will confirm and provide the delivery tracking and confirmation information for the customer to further investigate.

6

Items not in stock.

We strive to have all of our products available for immediate shipment. Due to popularity and high demand for our products, some products may go on back order. We will take all necessary steps to advise you in a prompt manner if this situation occurs. If it is possible to ship a portion of an order, we will send out all available items and place the remainder as a back-order, to be shipped as soon as possible with no extra shipping charges to you.

7

Does my hair need to be natural to use your products?

Not at all!  Our products promote hair health no matter what state (natural, relaxed, colored, etc.) your hair is in.

8

What makes your products better than other products that are on the market?

Our products focus mainly on the health of your hair.  Our products cleanse, stimulate, correct, nourish, replenish and protect the scalp and hair from most hair concerns that can cause hair loss.

CONTACT US

T: 323.540.4247

info@healthyhaircaresystems.com

© 2020 by HealthyHaircareSystems.

"Learn to love your healthy hair!" - Tonie G.

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